1- Describe in detail the big five dimensions of personality and how each one influences workplace behaviour.
2- Describe in detail organizations’ efforts to engage employees in their work. How does employee engagement impact individuals’ organizational commitment and job involvement?
3- Discuss how job satisfaction can impact employee productivity, organizational citizenship behaviour, and customer satisfaction, and how employees can express dissatisfaction.
4- Describe in detail the dominant values of each of the main age groups who make up the Canadian workplace, and explain how generational differences impact the workplace.
5- Contrast job rotation, job enlargement and job enrichment.