1. Describe how you would diagnose and intervene to help a group become more effective. Have you ever witnessed a faciitator use a similar approach or process-was it effective-why or why not. Clarify your observations with specific examples.
2. Given the growth in telecommuting and other mobile work arrangements, how might offices physically change in the coming years? Will offices as we think of them today exist by 2020? Why or why not?