Discussion Post: "Evaluate An Experience"
a) Analyze the importance of production planning and scheduling within an organization. Evaluate the bad experience you have had with an appointment from the perspectives of the customer (you) and the organization with regard to inefficient planning and scheduling.
b) Analyze the experience you provided from a process perspective. Suggest ways the schedules could have been designed to be more efficient and effective.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.