Problem
Intercultural conflict stems from emotional strife over goals, values, polarized perspective and interaction between people of different cultures. There are different approaches to manage conflict and avoid escalation of tensions.
• Describe an incident when you had to consider another person's cultural viewpoints in order to manage a conflict.
• In retrospect, would the Discussion Style, Engagement Style, Accommodating style, or Dynamic Style (textbook) have been best to use to manage that conflict. Why?