Describe an example of a customer facing decision briefly


What are Types of Customer Facing Decisions?

Think about the real or fictitious company you have selected to work with in this course.

Describe an example of a customer facing decision. Briefly describe the issue and explain the decision making process you would use to resolve the issue. Also, can you give a recommendation for a customer-facing software sold for the purpose of customer relationship management?

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Marketing Management: Describe an example of a customer facing decision briefly
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