Problem
Describe a time you faced resistance from someone at work when you were trying to solve a problem. Looking back and analyzing it, describe specifically how you could/would apply the "Three Steps" for handling resistance. Be very specific. Don't just say something like... (Step 2), "I will name the resistance". Rather, actually name it and describe what you would say to the client/co-worker/other in the situation you described. Be specific for each step.