Discussion Post: Negotiation, Arbitration, or Mediation?
The assigned readings from the text provide background on when to choose negotiation or one of the alternative dispute resolution strategies. These are typically situations in which two parties were unable to resolve their own conflicts. When a third party is sought to intervene, the original parties have admitted that they are at an impasse. Many factors influence the selection of a strategy involving someone else and many of the conflicts we have described in the course focused on intangible areas of disagreement. We now focus more on tangible materials and resources.
There have been many books written on formal negotiation strategies, as well as all forms of alternative dispute resolution. In this course, we are focusing on mediation and arbitration. All of these have tactics that professional negotiators, mediators, and arbiters use to help disputants come to a fair and equitable resolution. The higher the stakes, the more likely outsiders are to be involved.
Task
Respond to at least two of your peers' postings in one or more of the following ways:
1) Share your opinion, on a peer's the library example, about whether the right strategy was chosen and provide a rationale.
2) Describe a similar situation from your workplace or other experiences that meets the criteria for using the strategy described in your peer's library example including union negotiations, applying it in a different context.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.
References:
Textbook: Cahn, D. D., & Abigail, R. A. (2014). Managing conflict through communication (5th ed.). Upper Saddle River, NJ: Pearson Education.
Review this Learning Resources, especially:
1) "Managing Win-Lose Conflicts Through Negotiation" - See attachment"
2) "Managing Others' Disputes Through Mediation" -Resolving Disputes Through Employment Mediation (mediate.com)
3) Negotiation, mediation, and arbitration - Negotiation, Mediation, and Arbitration - IResearchNet.