Discussion 1: "Operations Management Applications"
Respond to the following:
• Evaluate different operations management principles and techniques that can make businesses more profitable today.
• Select one service company of your choice and discuss at least three operations management challenges the company is facing.
• Suggest ways to confront the challenges and provide suggestions that can untimely improve sustainability in its value chain.
Discussion 2: "The Value Chain Concept"
Respond to the following:
• Describe a customer experience you have personally encountered where the goods or service or both were unsatisfactory (such as defective products, mistakes, poor service, and so on).
• Suggest ways for the organization to improve its goods / service. Determine the element(s) of operations management that must be reevaluated.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.