Structure for the case study report:
- Title page
- Executive summary
- Table of contents
- General background of the organization
- using the topics mentioned in the questions below as section headings
Identify the eight specific knowledge reservoirs existing or possibly existing at Company A.
Illustrate the three groups of knowledge types existing or possibly existing at Company A.
Explicit and tacit knowledge
Declarative and procedural knowledge
General, contextually specific and technically specific knowledge
- Describe the KM infrastructure which is used to support Knowledge Management at Company A and recommend additional infrastructure supporting KM.
- Analyse the effectiveness of Community of Practice for Company A to share and discover knowledge.
- Which web-based technologies would you recommend Company A to use for knowledge management in the future?
- What challenges to knowledge management may Company A possibly encounter or have encountered?
- Conclusion (include recommendations addressing the challenges)
Bibliography (you need to conduct research on KM related to this organisation from at least 5 trustworthy sources including articles from academic journals, books, magazines and official websites.) (Harvard Anglia Referencing Style must be used. 1 mark deduction applies for incorrect referencing)
Report length: 1000 - words