Assignment task: For this assignment, you are going to make a short summary about your experience with a business either as an employee or as a customer. Think about a time when you had a positive experience with communicating your perspective in a business setting. It's one thing to read about the experiences of other people and it's quite another experience to see and listen to people's stories.
For this assignment, let's use informal stories about your positive experiences to share what works for managers.
Think of your audience as other students who are eager to improve their communication skills in a business setting. In your summary, you'll want to practice using the concepts (in bold listed below) of the seven pillars of business communication.
If you need some questions to guide your response, here is a short list.
The seven pillars of communication have the following elements:
- What objective details can you give your audience about the event?
- How did the company demonstrate an understanding of audience knowledge?
- What were the relevant details?
- What was clear about the communication in your experience?
- What were the concise details of the exchange?
- What objective details can you give your audience about the event?
- How were the speakers consistent in their messaging?
- What left you feeling complete about the exchange?