Discuss the below:
1. Building more POPstation - reduce wages , reduce manpower, decrease operational a cost , create value for consumers https://www.mypopstation.com/
Now POPstations are mainly used for parcels, but we want to extend its services to allow for registered mail plus allow for more customer options (like which one to collect from), so it becomes convenient for consumers or organisations that use registered mail!
2. Outsourcing to an external company that provides logistical support of basic mail delivery and collection. - create value to company, reduce wages, reduce manpower, reduces the hassle of controlling this arm of basic services
Framework :
• Define what is strategic value and competitive advantage
• Identify the value and competitive advantage of POPstation strategy creating value to customers
• explain how expanding on POPstation delivers value to customers, and how POPstation provide singpost mailing business with sustainable competitive advantage
• Identify the value and competitive advantage of Outsourcing to external company strategy -> creating value to company
• explain how outsourcing to external company delivers value to the company, and how outsourcing to external company provide singpost mailing business with sustainable competitive advantage