1. Prepare a quality plan for your current organization (or an organization where you would like to work.) Explain the process you used to research this organization's quality plan.
2. Please discuss the following:
Historical trends
Future challenges
Various definitional perspectives of quality, and
Other issues discussed in this week's theory such as the principles of TQ and infrastructure. For example, how has your job or future job's perspective of quality and the practices used to implement change over the years?