Answer the following questions:
1 Explain the following terms:
a. Strategic Planning
b. Customer Focus
2- What are the three theories of discrimination. List all three under Title VII of the civil rights act?
3- Explain Job analysis and Job description in your own words
4-Define Transitional Matrix
5- Explain the term Downsizing
6- Explain Content Validation
7- Explain Needs Assessment. Explain Kaizen
8- Explain Myers-Briggs Type Inventory (MBTI)
9- Explain Out Placement Counseling
10- Define Efficiency Wage Theory and Provide and example
11- Explain Expectancy Theory
12- Discuss how employee benefits in the United States compare with those in other countries