Define the three steps in the control process


Problem 1: Define the three steps in the control process.

Problem 2: Describe the purpose of each of the general management controls.

Problem 3: Explain how a manager can determine if more control is necessary, or even possible.

Problem 4: List and detail each of the elements of the balanced scorecard.

Problem 5: Provide the advantages of using a balanced scorecard.

Problem 6: Explain why economic value added (EVA) includes more than just profits.

Problem 7: Describe what companies can do to control the customer perspective.

Problem 8: Discuss the challenges companies are facing in the area of sustainability.

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