Problem
Consider the decision-making process steps; identify one step, if any,  that is more important than the others. Defend the answer.
Steps of the decision-making process:
•	Define the real problem after awareness of the symptoms
•	Set criteria for making the decisions while analyzing available information
•	generate relevant alternative solutions to the problem
•	analyze and evaluate these alternatives
•	select the best alternative for a solution
•	implement the chosen alternative
•	monitor and evaluate the decision's effectiveness