Problem: Database / Computer Science
Write a basic plan for implementing a contacts database or a customer relationship management database using MS Access for a small to medium size business (500 to 1000 users).
• Define the features and benefits of MS Access.
• Discuss the advantages and disadvantages for a company to use MS Access for a contact database or customer relationship database.
• Describe the importance of a contacts database or a customer relationship database to a business.
The response must include a reference list. One-inch margins, double-space, Using Times New Roman 12 pnt font and APA style of writing and citations.