Problem 1: How does Salesforce.com use cloud computing? Define the Cloud Computing delivery models and services provided by Salesforce.com.
Problem 2: What kinds of business could benefit from switching to Salesforce and why? What factors would you take into account in deciding whether to use Salesforce.com for your business?
Problem 3: What people, organization, and technology factors contribute to security and control problems in the cloud?
Problem 4: If you are in charge of your company’s IS department, what issues would you want to clarify with prospective cloud vendors? Would you entrust your corporate systems to a cloud computing provider? Why or why not?
Problem 5: What are the advantages and disadvantages of using cloud-based enterprise applications?
Problem 6: What management, organizations, and technology issues should be address in deciding whether to use a conventional ERP or CRM system versus a cloud-based version?