Management Information System Assignment
Case Study: Zappos
1) Define SCM and how it can benefit Zappos.
2) Explain CRM and why Zappos would benefit from the implementation of a CRM system.
3) Demonstrate why Zappos would need to implement SCM, CRM, and ERP for a connected corporation.
4) Analyze the merger between Zappos and Amazon and assess potential issues for Zappos customers.
5) Propose a plan for how Zappos can use Amazon's supply chain to increase sales and customer satisfaction.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.
Attachment:- Assignment-of-MIS.rar