Define quality for management and control purposes define


1. Define quality for management and control purposes, define the two primary components of quality.

2. What are the reasons that the cost of poor quality reached an epidemic level before U.S. companies were motivated to do something about the problem in the 1980s?

3. What is TQM? At what point can a firm consider its effort to achieve total quality management complete?

4. What is the Malcolm Baldrige National Quality Award and the ISO 9000 certificate? Why do many firms in the United States seek them?

5. In what respect are traditional accounting systems deficient in terms of the goal of managing and controlling quality?

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4/27/2016 7:20:47 AM

Please read all the questions illustrated below properly and answer to all of them by using the fundamental concepts of Management in Arial Black font. Q1. State quality for management and control purposes; define the two main components of the quality. Q2. Describe the reasons that the cost of poor quality arrive an epidemic level before U.S. companies were encouraged to do something regarding the problem in the year 1980? Q3. What do you mean by the term TQM? At what point can a firm consider its effort to accomplish total quality management complete? Q4. Describe the Malcolm Baldrige National Quality Award and the ISO 9000 certificate? Illustrate why do numerous firms in the United States search for them? Q5. In what respect are the traditional accounting systems lacking in terms of the goal of managing and controlling the quality?