Individual- and Organizational-Level Consequences of Organizational Citizenship Behaviors: A Meta-Analysis
Using Podsakoff et al.’ s (2009) recent meta-analysis:
i. Define organisational citizenship behaviours (OCBs).
ii. Illustrate how Williams and Anderson’s (1991) conceptual scheme captures all seven dimensions of OCBs as outlined by Organ (1988, 1990).
iii. Why do Podsakoff et al. predict OCBs will effect performance evaluations and reward allocation decisions?
iv. Do their findings support those reported by Bergeron (2007)? Explain.
‘Marks will be awarded on the basis of the following criteria:
1. understanding of the paper as evidenced in your own words
2. clarity if argument
3. logical development of argument
4. integration of Bergeron (2007) with Podsakoff et al’s findings. this is a most challenging aspects of the assignment
5. Arousing introduction and thought-provoking conclusion. again, a challenging aspect of the assignment