Define metrics and measure the current process


Assignment: Flow Chart

Purpose

The purpose of this assignment is for students to learn process flowcharting/improving a process and summarizing the results.

Resources: Microsoft PowerPoint (or other software such as Vizio, Word, etc.)

Select a complex process from your personal life or work.

Use Microsoft PowerPoint or other software including Vizio, Word, etc. to create a SPECIFIC and DETAILED flowchart of the as-is process.

Define metrics and measure the current process.

Use process improvement techniques to improve the process.

Use Microsoft PowerPoint or other software such as Vizio, Word, etc. to create an improved process flowchart.

Use judgmental forecasting, which is your professional judgement, to ascertain how the future process will perform according to your metrics.

Develop a 525-word APA paper in which you describe your process improvement project (including the as-is process flowchart and the improved process flowchart).

The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.

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