Management and Operations
Task 1
P1. Define and compare the different roles and characteristics of a leader and a manager.
P2. Examine examples of how the role of a leader and the function of a manager apply in different situational contexts.
P3. Apply different theories and models of approach, including situational leadership, systems leadership and contingency.
Task 2
Prepare Presentation on Management and Operations.
Slides Include
1. Key operational functions
2. Roles and responsibilities of the Manages
3. Key operational approaches of organizations
4. Impact of external business environment factors that affect decisions makings
5. Operational efficiencies being improved to successfully meet business objectives
6. Conclusion