Defeating the purpose of instant messaging


Assignment:

Communication on a major project is suffering because several team members are in the habit of writing cryptic or careless instant messages that often force recipients to engage in several rounds of follow-up messaging to figure out what the sender had in mind. As project leader, you've spoken with these team members about the need to write clearer messages, but they respond that careful planning and writing defeats the whole purpose of instant messaging. How should you handle this situation?

Your answer must be in 250 words, typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.

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Operation Management: Defeating the purpose of instant messaging
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