Attempt all the questions.
Section-A
Question1) “Information System act as a backbone for today’s business environment” Justify
Question2) What do you mean by Decision Support System? How DSS helps managers making effective decisions.
Question3) Describe System Development Life Cycle with appropriate example.
Question4) Explain the following briefly:
a) Artificial Intelligence
b) Strategic Information System
c) Types of Information System
d) Computer-based Supply Chain
Section-B
Case Study
Western Chemical uses Internet and the electronic commerce website to connect to its customers and suppliers, and to capture data and share information about sales order and purchases. Sales and order data processes immediately, and inventory and other databases are updated. Videoconferencing and electronic mail servers are also provided. Data generated by the chemical refinery process are captured by sensors and processes by computer which also suggests answers to complex refinery problem posed by engineer. Managers and business professionals access reports on the periodic, exceptions, and demand basis, and use computers to interactively assess possible results of alternative decisions. At last, top management could access text summaries and graphics displays that identify main elements of organizational performance and compare them to industry and competitor performance.
Western Chemical Corporation has started forming business alliances and using intranets, extranets, and Internet to build the global electronic commerce website to offer their customers worldwide products and services. Western Chemical is in the midst of making fundamental changes to their e-business operations and their managers’ ability to react quickly to change business conditions.
Question5) Case Questions:
(i) Identify how Information System supports:
a) Business Operations
b) Business Decision Making
c) Strategic Advantage
d) E-business Enterprise
e) Electronic Commerce at Western Chemical
(ii) There are many various types of Information systems at Western Chemical. Identify as many as you could and describe the reasons for your choices.