Decision Making Process (Programmed or non program decision)
Explain a situation in a company that requires a complex decision.
List the decision-making steps in the example and chart them in a flow chart in Word.
Was this a programmed or a non-programmed decision? Why?
Which level of the organization led the decision-making process (top, mid-level or supervisory level)?
What level of risk and conditions of uncertainty existed in the situation you describe?