Problem:
Christine's Cookie Company receives orders from various retail stores for individually packaged cookies. Last month's production resulted in the following operating times:
- Order response time 3.8 days
- Storing time 1.2 days
- Shipping time 2.0 days
- Processing time 1.0 days
- Queue time 0.5 days
Required:
Question: What is the customer response time for Wallace Company? What is the value-added time for Wallace Company?
Note: Please show how to work it out.