Customer relationship management


Assignment:

  1. Post a message that explains and discusses why it is important for businesses to use Customer Relationship Management (CRM) strategies to manage their customer information. 
  2. In addition, describe from a biblical perspective how businesses can utilize CRM strategies in order to better serve their consumers. 
  3. Support your post with at least two peer-reviewed scholarly journal references. (300 to 400 word count range)

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Business Management: Customer relationship management
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