Currently customers come in at the rate of 4 per hour and


A car repair shop has two hoisCurrently customers come in at the rate of 4 per hour and are processed at a similar rate. On average 8 cars are waiting to be processed, 4 needing routine repairs and 4 needing major repairs. People are served on a first come first serve basis.
(a) How long do customers wait on average before being processedts where cars can be lifted for repair work. Currently customers come in at the rate of 4 per hour and are processed at a similar rate. On average 8 cars are waiting to be processed, 4 needing routine repairs and 4 needing major repairs. People are served on a first come first serve basis.

(a) How long do customers wait on average before being processed?

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Operation Management: Currently customers come in at the rate of 4 per hour and
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