Critique the current informal quality control


1. Critique the current “informal” quality control system. What changes and improvements do you recommend if Sunshine expands to 20 restaurants?

2. Imagine that you are the member of a marketing team for a new shampoo brand. You want to introduce the product to a specific product segment. What social factors may influence the consumers’ behaviors? Be sure to explain How these factors have an impact using examples.

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Operation Management: Critique the current informal quality control
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