Homework: Information Systems Strategic Planning
Plan for the Customer
Write a 2 to 3 page paper.
In your paper address the following:
o Create the customer satisfaction portion of your strategic plan.
o Start with market segmentation, what type of customer is your target customer?
o Explain how the customer will place an order, how the order will be delivered and how the process for complaints will be handled.
Format your homework according to the following formatting requirements:
o The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
o The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
o Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.