Project Assignment
• Create a flowchart of the current process. You can use MS Visio or other tool with which you are comfortable. Use your textbook as a guide (the opening Global Company Profile in Chapter 7 includes an example of a flowchart).
• Answer the following questions and identify specifically where in the process there is a failure:
o Is the process designed to achieve a competitive advantage in terms of differentiation, response, or low cost?
o Does the process eliminate steps that do not add value?
o Does the process maximize customer value as perceived by the customer?
o Will the process win orders?
• Redesign the process to bring about improvements in performance. Create another flowchart to illustrate the new process.
• Write a short summary of how and where you improved the process.
Format your assignment according to the give formatting requirements:
• The answer must be using Times New Roman font (size 12), double spaced, typed, with one-inch margins on all sides.
• The response also includes a cover page containing the student's name, the title of the assignment, the course title, and the date. The cover page is not included in the required page length.
• Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.