Discussion Post: Conflict Management, Civility, Collegiality: Anticipating and Managing Conflict
Most professional roles require some level of collaboration, communication, and cooperation with others. This is certainly true of the nursing profession at large and the nurse educator role in particular. Nurse education is a setting that by definition requires learners to collaborate with each other, and nurse educators to communicate with learners. This is a strength of the field, but also creates the potential for issues. Collaboration, communication, or cooperation can sometimes lead to issues related to conflict, civility, and collegiality.
A. Create a scenario that could potentially arise in your professional setting in which students are in conflict with one another.
B. Create another scenario that could potentially arise in your professional setting in which an instructor and student are in conflict with one another.
C. Create another scenario that could arise in your professional setting in which an instructor and colleague are in conflict (have opposing views) with one another.
D. From the three scenarios you created, propose strategies to minimize and manage instances of incivility related to these scenarios and include why you believe these strategies to be the most effective.