Solved: Create a brand image of the organization, Other Management

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Create a brand image of the organization

Discuss the below in a 1000 words:

Create an essay to evaluate how developing employees enables and oraganzation to benefit customers through delivering superior customer service .

In your essay make sure to discuss all the following points:

1-definition of customer service

2-the difference between training and development

3-the benefits of training and developments

4-potential drawbacks of training and development

5-the contribution that employees can make to the brand image of the organization

6-potential performance indicators that an organazation could use to measure the level of customer service

7-relevant examples

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