1. Controls can cost the organization in several areas, including:
A. Financial, non financial, decrease responsiveness, and botched implementation.
B. Non-fianacial, damage to culture and repitation, performance, and botched implantation.
C. Financial, damage to culture and reputation, responsiveness, and botched implementation.
D. Non-financial, damage to culture and reputation, decrease responsiveness, and slow implementation.
2. There are different types of decision that leaders must make in their organizations. According to the unit, which one is not one of the types:
A. Intentional
B. Automatic
C. Programmed
D. Unprogrammed