Contrast leadership for quality and lean six sigma as, Operation Management

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Contrast leadership for quality and lean six sigma as

Managing for Quality and Performance Excellence 9th Edition, Evans & Lindsay:

Quality in Practice - The Evolution of Quality at Xerox (Textbook pp 31-pp 35)

Contrast Leadership for Quality and Lean Six Sigma as quality initiatives for Xerox. How did their motivations differ? What differences or similarities are evident in the principles behind these initiatives and the way in which they were implemented?

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