Continuous improvement systems


Question 1: Explain your understanding of TQM.

Question 2: What elements within a manufacturing environment need to be reduced or eliminated as part of a Lean Manufacturing focus?

Question 3: What is ‘5 S’ and what are the five disciplines?

Question 4: List the benefits and features of the Six Sigma approach and DMAIC.

Question 5: Explain the meaning of PDCA.

Question 6: Roughly map a Normal Distribution Curve and mark areas representing 1σ (68.27%), 2σ (85.45%), 3σ (99.74%).

Question 7: Select a problem being encountered by you in the workplace or elsewhere and draw a ‘cause and effect diagram’ to show how cause/s can be determined.

Question 8: On a statistical process control chart explain why it is necessary for control limits to be a higher magnitude than customer expectations.

Question 9: Name two typical shapes that are formed using a histogram and describe what they could depict in your business or life experiences.

Question 10: Name two conditions when a scatter diagram should be used.

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Other Subject: Continuous improvement systems
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