THE EXCELLENT CONSULTING GROUP COMMUNICATION FROM ART:
HP and Palm have decided they want to do an Organizational Diagnosis to determine how various aspects of Palm are aligned such as inputs, resources, productivity, throughput effort, outputs, performance, strategy, etc. They want to know if there are any glaring issues at Palm and how these issues might affect its integration into HP.
There is some disagreement in the Executive ranks as to which OD method of model should be used. Some Execs have familiarity with a couple of models, but it seems to be only based on what they have read or heard about. So you need to explore some models and determine their strengths and weaknesses. And ultimately you need to recommend which one is best for using at Palm. So you will also need to determine what are the several critical issue facing Palm.
The Execs want you to include the 7S Model, the Congruence Model, and the Burke-Litwin Model in your analysis. And I want you to pick three or four more models to include as well - so we have a well-rounded group of OD models.
Case Expectations: Your report should include the following:
1. For each of the models you are analyzing (six or seven), a brief overview of what the model does.
2. Clearly identify the strengths and weakness of each model.
3. Identify and discuss two or three issues that Palm Co is facing.
4. Determine which model you think is the best model to use.
5. Make a recommendation. I expect you to Make a Strong Case. Explain why your selection would be the best choice. Explain how the recommended model can be used to help diagnose the issues you have identified.