You are a consultant who has been employed to advise Phab on the effective implementation of strategic changes outlined in the Case Study (below). You are required to produce a report, which addresses the following elements:
- The changes that will be required to business processes - How these changes can be supported by the use of new Open Source packages such as a CRM or ERP system. You are not required to suggest a specific package, but if you choose to make a specific recommendation then you should be clear about how you have evaluated it and how it meets Phab's needs.
A discussion of the key challenges that Ogonwe will face in implementing the new strategy within the business, together with recommendations for how they may be addressed.
- Share papers and articles that you have found on relevant topics (remember to include links / reference / pdfs if you do this!)
- Discuss the changes to the ways of working for Phab - i.e. discuss what processes will change, and explore how these might work in practice. You might also consider the changing information needs of the business
- Discuss and share examples of Open Source software that could be of use for Phab
Please do not be shy in using this - the purpose is to give you experience of using collaborative technologies.