Complaint Letter (matters needing attention)
1. State the subject and purpose clearly
2. Explain the problem in detail
3. Describe how the problem inconvenienced you
4. State what you would like the receiver to do to address your problem
5. Thank your reader for his/her response to your request
6. Provide contact information
Writing task: write a letter of complaint about poor services rendered (For example: restaurant or Airline service...)
Consider the purpose and audience in determining the necessary information, appropriate organization, tone, etc.