1. Consider how the four Japanese concepts of quality included in TQM are applied in your educational institution. Based on your experience with the management of your school, does the management use the principles of kaizen, atarimae hinshitsu, kansei, and miryokuteki hinshitsu? Provide an example (or counter example) of each.
2. Predict likely range of values in a normal distribution.
3. Recognize assignable and unassignable causes of statistical variation.