Consider emotional intelligence


Questions:

1. Discuss advantages and disadvantages to the five conflict resolution styles.

• Competing
• Avoiding
• Collaborating
• Accommodating
• Compromising

2. Which style would you favor?

3. Provide an example of a specific healthcare scenario and a specific conflict resolution style you would utilize.

4. Consider Emotional Intelligence (EI) which is related to conflict management is.EI has garnered increase attention for its role in healthcare management and healthcare delivery.

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- In text citation of at least 5 recent articles

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HR Management: Consider emotional intelligence
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