Consider a situation in which you received excellent or bad
Consider a situation in which you received excellent or bad customer service in a retail store or from a customer service provider. What made it good or bad? Please relate the concepts you learn from the chapter to your experience.
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can you think of a scenario where a decision maker would use more than one of these models to see the option from
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consider a situation in which you received excellent or bad customer service in a retail store or from a customer
1 throughout your analyses identify any potential problem and provide your recommendations in this section brainstorm
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discussion - value chainthe value chain is a chain of activities which transforms raw materials into the final product
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