Conduct an interview in a simulated work environment and make selection decisions.
Assessment description
Conduct an interview, make a selection decision, and discuss/explain reasons for the decision with your assessor. You should use the interview guide as the basis of the interview you conduct. Your assessor will arrange an interview schedule.
Procedure
3. Prepare the environment for the interview.
4. Review interview guide and job specifications.
5. Conduct the interview.
6. Evaluate the applicant.
7. Make assessment decision and discuss with your assessor.
Specifications
Your assessor will be checking that the interview is conducted in an appropriate environment, and the following key steps are followed:
• Environment suitable for an interview - chairs facing each other or on a slight angle with no barrier between/water provided/private area without interruptions.
• Welcome and greet the applicant appropriately - smile/shake hands/ say welcome/thank them for coming/make small talk e.g. weather/introduce yourself/explain how the interview will take place.
• Conduct the interview according to the interview guide developed in Assessment Task 3.
• Listen and respond appropriately - maintain eye contact/paraphrase/nod/ open body language.
• Ask follow-up or probing questions when required - questions which follow a previous question but ask for more detailed information.
• Record and rate responses on a ranking sheet.
• Close the interview and advise applicant of next steps - ask them if they have any questions/tell them you will be interviewing other applicants and making decisions (provide timeframe)/let them know how they will be contacted e.g. phone or letter/thank them for coming/walk them to the door/shake hands.
• Evaluate the applicant against the pre-determined criteria for selection.
• Justify your decision - identify why you selected one candidate over another or why you found the applicant suitable/not suitable, based on objective information gained through the interview process.