Concept of shaping and benchmarking


Assignment:

Small Wins and Organization Development

Please read Small Wins and Organizational Development and discuss the two change strategies presented in this article. Which do you prefer? Why? Provide examples of when a small wins approach might be appropriate for YOU. What are some downsides of a small wins approach and an OD approach? How are the small wins approach and the concept of shaping related (seeA Problem With Benchmarking: Using Shaping as a Solution)? To provide you a bit more information on the concept of shaping and benchmarking please read and comment on the following article, especially what we can learn from children: Beyond Benchmarking: Maximizing Quality Once Step at a Time.

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Operation Management: Concept of shaping and benchmarking
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