Question 1:
Recognize the main external forces triggering require for organizational change. Pick three and describe how they might necessitate behavioural change on the component of organization’s employees.
Question 2:
Illustrate out the concept of dominant coalitions, and describe how these can prevent organisations dividing in warring factions with individuals and groups pursuing their own personal schemas.
Question 3:
Illustrate out the following statement: ‘Organisational culture is the most important determinant of organisational performance’.
Question 4:
When delivering the assertive confrontation message to the employee, you should be careful not to become defensive or reactive if the employee becomes angry or argumentative. Illustrate measures you can take to remain calm and focused when delivering such a message.
Question 5:
Measure the considerations which should be taken when meeting with someone to address a performance issue?