1. Explain the following diagram and present an example of how it may be applied.
UCS - UR
UCS + CS - UR
CS - CR
2. During a performance appraisal, an employee is told that his production is satisfactorily but that coworkers find him abrasive and unpleasant to be around. After the appraisal, the employee forgets about the criticism and ignores the supervisor's suggestions for improvement. What is this employee guilty of? Explain
3. Explain the concept of a self-fulfilling prophecy. If you were a manager, how would you use this concept to your advantage?