Computing quality productivity ratio


Assignment:

Burger Doodle is a fast-food restaurant that processes an average of 680 food orders each day. The average cost of each order is $6.15. Four percent of the orders are incorrect, and only 10% of the defective orders can be corrected with additional food items at an average cost of $1.75. The remaining defective orders have to be thrown out.

a. Compute the average product cost
b. In order to reduce the number of wrong orders , Burger Doodle is going to invest in a computerized ordering and cash register system. The cost of the system will increase the average order by $0.05 and will reduce defective orders to 1%. What is the annual net cost effect of this quality-improvement initiatives?
c) Compute the quality productivity ratio for Burger Doodle restaurant in parts (a) and (b)

Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.

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Operation Management: Computing quality productivity ratio
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