ABC Company is considering 3 foreign locations for outsourcing its call center. The following table gives weights for criteria used, score assigned for each criterion. The score range from 0 to 10, where 10 indicates excellence and 0 very poor.
CRITERION WEIGHT COUNTRY X COUNTRY Y COUNTRY Z
Flexibility 0.1 8 6 9
Trustworthy 0.3 9 5 7
Price 0.4 9 8 8
Delivery 0.2 4 7 5
A) Computed weighted score for each criterion and total weighted score for each country
B) which country should be selected ..why