1. Home Depot CEO Robert Nardelli once observed, “there’s only a fine line between entrepreneurship and insubordination”. Explain what he meant by that statement.
2. Compute the takt time for a service system that intended to perform a standardized service. The system will have a total work time of 351 minutes per day, three 15-minute breaks, and an hour for lunch. The service system must process 81 jobs a day. (Round your answer to 2 decimal places.)