Question:
Compare and contrast quality management of two organizations in the same industry.
One organization must compete in the domestic market and one in the global market.
Consider researching the airline industry, the auto industry, the electronics industry, or the pharmaceutical industry.
Include the following in the paper:
o Describe or diagram a process or procedure that is similar between the organizations. Explain the process or procedure from beginning to end.
o Explain why the process or procedure produces a competitive product or service in the domestic and global markets.
o Explain how quality management affects the position of the companies in the domestic and global market.
Include a minimum of two resources in addition to Quality Management for Organizational Excellence.